CIDney 560CW is designed to help you identify calls by displaying the caller ID information on an LCD screen and announcing the caller’s identity over a built-in speaker. Using VoiceAnnounce technology saves you from having to run to the caller ID unit every time the phone rings.
You can program the unit to associate frequent callers with audible categories (like “friends” or “family”). The category can be announced instead of the telephone number to help identify important calls. And if you have call waiting ID service from your local telephone company, CIDney 560CW will announce and display information about your call waiting callers too.
CIDney 560CW stores the last 99 calls in a call log for audible and visual review.
Please read this manual for proper installation instructions and to find out about all of the valuable features CIDney offers.
The model 560CW has advanced Caller ID features that give you more control over your incoming calls:
• Screen all incoming calls before you answer.You can program your unit to identify frequent callers by audible categories:
Friends, Family, Work, School, Don't Answer, It's for you (male and female
voices), Dog Barking (woof)
Note: Some customers use these categories to identify their kid
's friends, or maybe
a pesky salesman.
Slots and openings in the cabinet and the back or bottom of this product are provided for ventilation (to protect it from overheating) and should not be blocked or covered. The openings should never be blocked by placing this product on a bed, sofa, rug or other similar surface. This product should never be placed near or over a radiator or heat register. This product should never be placed in a built-in installation unless proper ventilation is provided.
8.This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply to your home, consult your dealer or local power company.
9. Do not allow anything to rest on the power cord. Do not place this product where the cord will be abused by people walking on it.Never push objects of any kind into this product through cabinet slots, as they may touch dangerous voltage points or short out parts, resulting in the risk of fire or electric shock. Never spill liquid of any kind of the product.
12.To reduce the risk of electric shock, do not disassemble this product, but take it to a qualified serviceman, when service or repair work is required. Opening or removing covers may expose you to dangerous voltage or other risks. Incorrect reassembly can cause electric shock when this product is subsequently used.
13.Unplug this product from the wall outlet and refer servicing to a qualified service personnel under the following conditions: a) when the power supply cord or plug is damaged or frayed; b) if liquid has spilled into the product; c) if the product has been exposed to rain or water; d) if the product does not operate normally when you follow the operating instructions (adjust only those controls that are discussed in the operating instructions, as improper adjustment of other controls may result in damage, often requiring extensive work by a qualified technician to restore the product to normal performance); e) if the product has been dropped or the cabinet has been damaged; f) if the product exhibits a distinct change in performance.
14. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning.Inside the CIDney 560CW package you will find the VoiceAnnounce Caller ID unit, users guide, a phone cord, and either four “AA” batteries (may already be installed) or an AC power adapter.
1. Connect the phone cord that extends from the telephone jack on your wall to the LINE jack on the back of the caller ID unit.Remove the battery door on the underside of the unit by sliding the door forward. Install 4 “AA” batteries, be sure to follow the battery orientation diagram. Instead of batteries, you can use an optional 7.5VDC adapter to power the unit. If your household experiences a power outage, or the batteries are weak, the caller ID unit will shut off without being damaged. It will remember calls in the log and categories, so you won’t have to re-program the unit when the power comes back on or when you replace batteries. When the power is restored, the caller ID unit will be ready to screen calls.
First, make sure you've called your phone company and ordered caller ID service. You must have caller ID service in order for your caller ID unit to function.
For the unit to identify call waiting calls, you must also subscribe to call waiting ID service, sometimes known as call waiting deluxe.
Now that you've subscribed to caller ID service and hooked up your caller ID unit, you're ready to get started!
1. Call a friend or relative in the area and ask them to call you back. Between the first and second ring, the caller’s telephone number will be announced.If you would like to assign this number to one of the audible categories, then press the MODE key until SELECT CATEGORY is displayed. Then press the REVIEW keys until you hear the desired category then press the PROGRAM key to assign the caller to the selected category. From now on when that caller calls you, your unit will speak out the caller's category, instead of their number. Your Caller ID always displays the area code and the 7-digit number.
There are five operating modes in the 560CW. Normally, the unit is in standby mode, waiting for a call. You can go to other modes by pressing the MODE key.
The modes are:when the Phone Rings Between the first and second ring, the caller’s telephone number will be announced over the caller ID unit’s speaker, beginning with the area code. The telephone number, name listing (for caller ID deluxe customers) and date and time of the call will also be displayed.
Sometimes the unit will display and announce NUMBER UNKNOWN or NUMBER BLOCKED. Number unknown means that the telephone company sends no information about the calling party. Often times this means that the call is originating from a telemarketer.
Number Blocked means that the caller has decided not to have his or her caller ID information sent to you. You can advise callers to “Un-Block” by dialing *82 (or *67) before calling you.
If you subscribe to Call Waiting ID service, CIDney 560CW will announce and display information about your call waiting calls. In order for CIDney to identify these calls, you must be talking on the telephone that’s plugged into the back of the unit. If you want, you can setup CIDney to announce only call waiting callers that have an audible category associated with their phone number (see Custom Setup Options.)
Your 560CW will store up to 99 call records, providing you with the name and/or number of the last 99 callers. This information is recorded in the call log as soon as it is received between the first and second ring, even when you are away from home or choose not to answer a call, or when you get a call waiting call, provided you have call waiting ID service. In standby mode, the CIDney 560CW displays the number of new calls and the number of total calls in the call log. The LED flashes slowly to indicate you have new calls.
You may review the call log while in standby mode or in REVIEW CALLS mode.Simply push one of the REVIEW keys to scroll through each call record – the caller ID information is displayed on the screen, and if you are in REVIEW CALLS mode the date, time, and phone number are announced. If you push the reverse REVIEW Key you will scroll from the last call received backwards to the oldest call in the call log. If you push the forward REVIEW key you will scroll beginning with the oldest call in the log to the last one. If you hold down either review key for more than 2-seconds, the unit will announce the number of new calls in the call log followed by the date, time, and phone number of each call.
You can clear a call by pressing the CLEAR key while the call is displayed on the screen. Holding down the CLEAR key for 2-seconds clears all the calls from the call log.
What are the Categories? Up to 99 numbers can be associated with any of the following audible categories: Friends, Family, Work, School, Don't Answer, “It's for you (male & female voices)”, and Dog Barking (woof)
Do you want to assign categories to some of the numbers in your caller ID unit?
If you do that, the categories of those people will be announced instead of their
numbers when they call you.
Press the MODE key so that REVIEW CALLS appears on the display screen of
the caller ID unit. Then press one of the REVIEW keys at a time to review the
numbers and/or names of the people in the call log.
If the number and/or name of the person to assign to a category does not appear in the call log, press the MODE key until XXX-XXX-XXXX ENTER NUMBER appears on the display screen of the caller ID unit. Press the PROGRAM key to select the first digit of the desired number. To move to the second digit of the desired number, press the forward REVIEW key.
Use the PROGRAM key to select a number, then use the forward REVIEW key to move to the next digit. (note: you can also use the reverse REVIEW key to go to previous digits.) When the complete number for which you want to select a category appears on the display screen of the caller ID unit, go to the next step
3. With the desired number on the display screen of the caller ID unit, press the MODE key until SELECT CATEGORY appears on the display screen.Press and release the MODE key until REVIEW CATEGORY appears on the display screen. Then press one of the REVIEW keys to scroll through the numbers for which you have programmed categories. You'll hear the category programmed for each number announced as you scroll through the numbers.
Follow the steps above to review what you've programmed until you hear the caller you want to delete. Then press the CLEAR key. The category association with that caller will be deleted.
You can dial back callers directly from the call log. Use the REVIEW keys to locate the person you want to call. With the call information displayed on the screen, pick up the phone like you normally do to make a call, but instead of dialing, press the MODE/DIAL key on the caller ID unit. If you’re placing a call that requires dialing only 7-digits, press the MODE/DIAL key again to complete the call. If 10-digit or 1+10-digit dialing is necessary to place the call, use the REVIEW keys to select the appropriate dialing method, then press the MODE/DIAL key to complete the call.
Our CIDney 560CW will alert you if you have voice mail messages. This requires a special service from your local telephone company. The unit will detect both FSK and stuttered dialtone (SDT) message notification signals. When message waiting is detected, the unit displays a message waiting icon on the LCD, and will flash its LED fast. You can choose to have an audible notification (beep every minute) by selecting the MSG WAIT BEEP option in the custom setup options.
You can customize the way your CIDney 560CW works. Hold down the MODE key and momentarily press the PROGRAM key to enter SETUP MODE. You can change the option by pushing the PROGRAM key, and can go to the next option by pressing the MODE key.
RESET – Clears call log and all category associations. Tests memory.Having problems? Before contacting ClassCo or your dealer, check the following list of suggestions. You might be able to solve the problem yourself.
Q: Caller ID Unit Is Not Responding Properly to Commands.Make sure the volume is set correctly (see ADJUST VOLUME mode)
Call the telephone company to make sure caller ID service has been activated
and is working with your line properly.
Make sure the batteries are good or the power cord is correctly plugged in.
Make sure the phone line coming from the wall is going to the LINE jack on the
unit and the phone cord coming from your phone is going to the PHONE jack
on the unit.
Let the phone ring twice before answering, as caller ID information is
announced between the first and second rings.
If you see the words DATA ERROR it means the caller ID information is not
being properly transmitted to your caller ID unit. This could be a problem with
the phone company’s caller ID service or with your unit. Check your
connections, then call the phone company.
Make sure the volume is set correctly (see ADJUST VOLUME mode)
Call the telephone company to make sure call waiting ID service has been
activated and is working with your line properly.
Make sure you’re talking on the phone plugged into the back of the caller ID
unit
Make sure the batteries are good or the power cord is correctly plugged in.
Make sure the phone line coming from the wall is going to the LINE jack on the
unit and the phone cord coming from your phone is going to the PHONE jack
on the unit.
If you have another call waiting ID device, try unplugging it.
Your caller ID unit has been registered with the Federal Communications Commission (FCC), and it complies with the standards set forth in part 68 of the FCC rules.
The FCC requires that we provide the following information.
Connection And Use:The FCC requires you to use a modular telephone jack. This equipment may not be used with party line service or coin-operated telephone lines.
Notification Of The Telephone CompanyThe FCC requires that upon request of your local telephone company you provide the following information: the line to which you will connect the caller ID unit (your phone number), the caller ID units FCC registration number and ringer equivalence number (REN) (located on the back of your caller ID unit), and the USOC jack required (USOC RJ-11C or RJ-11W). (note: the REN is useful in determining how many devices you may connect to your telephone line and still have all of them ring when someone calls your telephone number. in most, but not all areas, the sum of all RENs should be five or less. contact your local telephone company for more information.)
Problems And RepairsIf your caller ID unit is malfunctioning, the FCC requires you to completely disconnect it until the problem has been solved. If your caller ID unit is harming the nationwide telephone network, the telephone company may temporarily discontinue your telephone service. The telephone company will try to notify you before discontinuing service. If advance notice isn't possible, the telephone company will notify you as soon as possible. you'll be given the opportunity to correct the problem, and you'll be informed of your right to file a complaint with the FCC.
Your local telephone company may make changes in facilities, equipment or operations that affect the proper functioning of your caller ID unit. If such changes are planned, you'll be notified and advised of your right to file a complaint with the FCC.
Radio Interference StatementThis equipment has been tested and found to comply with the limits for a class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate harmful radio frequency, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna; increase the separation between the equipment and receiver; connect the equipment to an outlet on a circuit different from that to which the receiver is connected; consult the dealer or an experienced radio/TV technician for help.
Canadian StatementNotice: The Canadian Industry and Science Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational and safety requirements. The department does not guarantee that the equipment will operate to the user’s satisfaction.
Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. In some cases, the company's inside wiring associated with a single line individual service may be extended by means of a certified connector assembly (telephone extension cord). The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations.
Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect this equipment.
Caution: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate.
The load number (LN) assigned to each terminal device denotes the percentage of the total load to be connected to a telephone loop which is used by the device to prevent overloading.
The termination on a loop may consist of any combination of devices subject only to the requirement that the total of the load numbers of all the devices does not exceed 100.
You must have proof of purchase to exchange the product. A sales receipt or other document showing the date that you purchased the product is considered proof of purchase.
What Is Covered?Coverage begins the day you buy your product. For one year thereafter, a defective or inoperative product will be replaced with a new, renewed or comparable product at no charge to you. A replacement product is covered only for the original warranty period. When the warranty on the original product expires, the warranty on the replacement product also expires.
What Is Excluded?Your warranty does not cover: • labor charges for installation or setup of the product and adjustment of customer controls on the product.
•Product replacement because of misuse, accident, unauthorized repair or other cause not within the control of ClassCo Inc. • a product that requires modification or adaptation to enable it to operate in any country other than the country for which it was designed, manufactured, approved and/or authorized, or repair of products damaged by these modifications.
•Incidental or consequential damages resulting from the product. (Some states do not allow the exclusion of incidental or consequential damages, so the above exclusion may not apply to you.)
Where Is Exchange Available?Contact ClassCo at (603) 746-6500, or your dealer to arrange exchange. (In USA, Puerto Rico and U.S. Virgin Islands, all implied warranties, including implied warranties of merchantability and fitness for a particular purpose, are limited in duration to the duration of this express warranty. But, because some states do not allow limitations on how long an implied warranty may last, this limitation may not apply to you.)
How To Get Out-Of-Warranty ExchangeContact ClassCo Inc. at (603) 746-6500 to obtain the cost of out-of-warranty exchange. This warranty gives you specific legal rights. You may have other rights which vary from state to state.
Copyright © 1999 ClassCo Inc.Updated on ... November 21, 2006